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Zooplus.co.uk Website Review & Ratings + zooplus.co.uk Coupons

zooplus.co.uk: Products & Services

zooplus.co.uk is an online store that offers an amazing selection of dog and cat food, bird cages, aquarium filters and supplies, terrarium care, and much more.

zooplus.co.uk - My Petshop has eight shopping categories:

zooplus.co.uk: Company Background

The zooplus.co.uk company and online store was created in 1999. The zooplus.co.uk company has five offices located in Europe with the main office being located in München, Germany.

zooplus.co.uk contact information:

  • Sonnenstraße 15, 80331 München, Germany
  • Phone Number: 0-1234-430-366
  • Email is available on website
zooplus.co.uk: Customer Feedback & Reviews

Customer reviews for zooplus.co.uk are mixed.

Positive customer reviews commented on:

  • High quality products 
  • Large selection

Negative customer reviews commented on:

  • Horrible customer service
  • Some customers complained about being double billed
  • some customers complained about receiving the wrong order

Some customer reviews were:

"They have a huge variety of stock for animals of all sizes, gimmicky and essential items. Their website is really easy to use and their prices are very reasonable."

"I tried several times to contact them but no one would respond to my repeated attempts to cancel the order."

"and are forcing me to pay the return shipping charges even though it was their mistake."

zooplus.co.uk: Business Credibility & Trustworthiness

zooplus.co.uk does not have a BBB page. The Better Business Bureau is for North American businesses, not businesses based in other parts of the world, so as zooplus.co.uk is not based in North America, it is not accredited with the Better Business Bureau nor can people file a complaint with the Better Business Bureau about it. 

zooplus.co.uk: Website Popularity & Google Ranking

zooplus.co.uk website popularity:

  • zooplus.co.uk  has a worldwide Alexa traffic rating of 65,830 out of 30 million websites.
  • zooplus.co.uk has an United Kingdom Alexa traffic rating of 3,096
  • zooplus.co.uk has a Google pagerank of four out of ten.
  • The zooplus.co.uk site receives around 9,995 unique visitors daily, which account for 27,320 daily page views. 
  • About 58% of the visitors to the zooplus.co.uk site are from the United Kingdom.
zooplus.co.uk: Social Media Presence

zooplus.co.uk social media presence:

  • zooplus.co.uk can be followed on Facebook; they have 7,585 likes on Facebook and have 3,668 people talking about them. zooplus.co.uk updates their Facebook page daily.
  • zooplus.co.uk can be followed on Twitter; they have 1,195 followers on Twitter and have posted 1,285 tweets. zooplus.co.uk tweets daily.
  • zooplus.co.uk offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • zooplus.co.uk is on YouTube; they have uploaded 13 videos and have 27 subscribers.
  • zooplus.co.uk is on Pinterest; they have pinned 337 items and 37 followers.
  • zooplus.co.uk is on Google Plus; they have 74 pluses.
  • zooplus.co.uk has a blog customers can follow; they update their blog about once a month.
zooplus.co.uk: Website Security & Safety

zooplus.co.uk uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the zooplus.co.uk site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for zooplus.co.uk can be viewed here.

zooplus.co.uk: Pricing & Packages

zooplus.co.uk is cheaper on all their products. In a price comparison of three products, zooplus.co.uk was cheaper on all three products than their leading competitors were.

Sisal Cat Scratching Board

  • zooplus.co.uk: £4.49
  • Leading competitor: £6.20

Hagen Exo Terra Solar Glo - Sun Simulating Lamp

  • zooplus.co.uk: £24.90
  • Leading competitor: £25.00

Royal Canin Medium Adult (15kg)

  • zooplus.co.uk: £41.90
  • Leading competitor: £47.11
zooplus.co.uk: Shipping Rates & Policies

zooplus.co.uk shipping rates and policies:

  • zooplus.co.uk ships within the United Kingdom and to numerous European locations such as Denmark and Germany.
  • zooplus.co.uk does not ship to either PO boxes or APO/FPO addresses.
  • zooplus.co.uk offers free shipping for orders over £19.00 in the United Kingdom, and offers free shipping for orders over £59.00 or £79.00 for European customers. (Price difference depends on where the customer lives)
  • zooplus.co.uk ships most products within 1-2 business days after the order is placed.
  • Both United Kingdom and European shipping costs and options are available at checkout.
zooplus.co.uk: Payment Methods Accepted

zooplus.co.uk accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Solo
  • Maestro
  • PayPal
  • Bank Transfer

zooplus.co.uk does not accept any other online payment method like Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind. 

zooplus.co.uk: Returns, Refunds & Exchange Policy

zooplus.co.uk return and refund policy:

  • zooplus.co.uk offers a 14 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs.

How to make a return:

  • Customers must contact zooplus.co.uk customer service to obtain a RMA number.
  • zooplus.co.uk customer service can be contacted at: 0-1234-430-366
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

29 Brunel Road
MK41 9TJ, Bedford

zooplus.co.uk - My Petshop: Product images & screenshots
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